Email Marketing Software

Your Email will be moderated by Comm100 Customer Care Team manually within one business day. And we will moderate your Email mainly by referring to the following aspects:

1. Your verified sender Email address must be a business Email address. Any free Email address, including the ones from yahoo.com, gmail.com, hotmail.com and live.com, is not allowed;

2. You must include your Physical Postal Address in each and every mailing.

3. No obvious spam content in your Email content.

Any of the above may cause your Email unable to get through the moderation. Please make sure you have got them all before sending your Email out. For detailed information, please refer to:
http://www.comm100.net/doc/Comm100%20Email%20Moderation%20Guideline.pdf

With current version newsletter (v 2.0), you cannot print the newsletter out. But there is a workaround. You can copy out the html code of your newsletter and print it out in a browser.

Step-by-Step Instructions:

Step 1. Log into your site account and click Emails from the newsletter main menu;

Step 2. Click New Email to create a new email or select an existing draft email then click the Edit icon;

Note: If it is a sent email, you can copy it and save it as a draft email.

Step 3. After composing your newsletter in the Message Body tab of the Edit Email page;

Step 4. Click the HTML icon to bring out the HTML Source Editor window and copy the code to Notepad;

Step 5. Save the file and open it in your browser;

Step 6. Take IE8 as an example;

Step 7. Click File at the menu bar;

Step 8. Click Print;

Step 9. Select printer and click Print. Your printer will start printing the page.
Note: You can use the Print Preview option to see what your page will look like before you print it.

With Comm100 Newsletter, you can use the HTML editor to insert your own branding image.

Step-by-Step Instruction:

Step 1. Log into your site account and click the Newsletter tab;

Step 2. Click Emails from the Newsletter main menu;

Step 3. For a new email, please click New Email, and select HTML Editor;

For an existing html email, please select the email and click the Edit icon;

Step 4. Go to Message Body.

• You can click to insert your logo image

Comm100 Newsletter provides email templates which are categorized into various fields. You can edit the words, insert your own images in the template. It is easy to select the one that satisfies your needs.

Step-by-Step Instruction:

Step 1. Click New Email from Email page to create a new email;

Step 2. Select HTML Editor and click Next to create a new HTML email;

Step 3. Input the Email Name, select Email Template and click Save & Next to go to the Edit Email page.

Now, you can edit your own newsletter with our templates.

Note:

Comm100 newsletter has its own HTML editor and supports email source code editing.

Please click in Edit Email page to open the HTML Source Editor and then add the source code of your email into it.

Yes, you can use your own newsletter templates.

Edit your own email in the built-in HTML editor:

Comm100 newsletter has its build-in HTML editor and supports email source code editing. Click Edit HTML Source button and paste the source code of your email into the editor.

Save your email to use as a template:

After the editing, please save your email to use as a template.

Copy an existing email to use as a template:

Step 1. Click Email and then select the email you want to use as a template. Click the copy icon;

Step 2. Rename the email and click Save & Edit;

After that, you can edit the email and send it out.

Yes.

Currently, it is not supported to save your own templates directly. But you can copy an existing email (no matter it is a draft or it is already sent) and use it as a template.

Step by Step Instructions:

Step 1. Select an email and click Copy.

Step 2. Edit the Email Name before clicking Save & Edit.

Step 3. Edit the Email.

Note: We will allow users to create their own templates to save for future use. This feature will be added into the next version Comm100 newsletter. Please stay tuned.

Yes!

We support a build-in HTML Source Editor in Comm100 newsletter, Comm100 Knowledge Base, Comm100 Forum hosted and Comm100 Email Ticket.

The following HTML tags are not supported:

HTML, Head, Title, Base, Doctype, Style, Link, Script, Body, Object or Iframe.

Yes, but you can only personalize an HTML email.

newsletter being fixed in form and monotonous in content is highly possible to be caught bouncing. To increase the chance of your mailings getting into your target account recipients’ inboxes, we strongly recommend that you personalize your newsletter.

Our Customize Fields feature make it easy to personalize it on the receiving end.You can personalize your email with your contacts’ names, email addresses, company and other information.

For example, if you choose to personalize your email with first names, each email goes out with an automated entry of the first name of your subscribers. In this way, Jenny will read your message that opens with “Dear Jenny,” while Daniel reads your message that opens with “Dear Daniel.”

Step by Step Instructions

Step 1. Log into your Comm100 newsletter account and click Emails.

Step 2. Select the email draft and click Edit icon.

Step 3. Click Message Body then click Customize Fields in the HTML editor.

Step 4. Select the informaton you need to use to personalize your message. Please refer to the figure below:

A personalized newsletter with custom fields will be also more friendly and varied to the recipients.

About Comm100

Comm100 provides open source and free hosted customer service and communication software for businesses. Comm100 products include live chat software, forum software, email marketing software, knowledge base software, email ticket software, User& Contact Management, Self-Service Portal, Issue Tracking and Survey. As business grows fast, Comm100 has built a large customer base around the globe. Learn more at:http://www.comm100.com

Yes.

But only Inline CSS code is supported in Comm100 newsletter, Comm100 Knowledge Base, Comm100 Forum hosted and Comm100 Email Ticket.

Inline CSS means that you must place CSS right in the thick of your HTML code. Inline CSS is built in to every HTML tag. If you want to add a style inside an HTML element, all you have to do is specify the desired CSS properties with the style HTML attribute.

For example, the styles must be added this way:

<head>
</head>
<body>
<div style=”color: red; font-size: 12px;”> </div>
</body>

About Comm100

Comm100 provides open source and free hosted customer service and communication software for businesses. Comm100 products include live chat software, forum software, email marketing software, knowledge base software, email ticket software, User& Contact Management, Self-Service Portal, Issue Tracking and Survey. As business grows fast, Comm100 has built a large customer base around the globe. Learn more at:http://www.comm100.com